Cancelling and rescheduling classes:

1. In case of any IT issues encountered by the teacher or student, the class will be rescheduled accordingly.
2. If a student is late, the teacher will wait for up to 15 minutes. If the student does not show within this timeframe, the class will be cancelled without an option for rescheduling.
3. If a student is late, the teacher will wait for up to 15 minutes. If the student shows within this timeframe, the class will proceed for the remaining duration without extending beyond the original schedule.
4. To cancel or reschedule class, a minimum of 24 hours notice is required. Notice can be sent via email or WeChat.
5. Any cancellation made within 24 hours of the class will not be rescheduled or refunded.
6. Only the teacher is authorized to cancel or reschedule classes.
7. For group classes, rescheduling is only permitted if the entire group is unable to attend. 

8. For group classes, unless the whole group cannot attend, rescheduling is not permitted. In the event of unforeseen circumstances preventing the teacher from conducting the class, students will be notified via email or WeChat. Students will not face penalties for missed classes, and arrangements for rescheduling will be made accordingly.

Payment

1. Payment in full is necessary before classes begin.
2. Class fees are non-refundable or transferable.
   1. To others (example: family members, friends etc).
   2. From group classes to 1-on-1 classes.